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Enterprise architecture roadmap for improved citizen access to government services

 

To provide Victorian citizens with a more convenient way of dealing with government, Service Victoria was initiated to integrate the disparate network of government services and information. Object Consulting provided industry and technology expertise and a comprehensive strategy and implementation perspective to support the Service Victoria business case.

In just under four months, Object researched, envisaged and documented the enterprise architecture blueprint as the foundation to deliver citizen-centric government services, along with a well-prescribed path for achieving this transformation.

"The enterprise architecture blueprint for WoVG developed for citizen access and transformation supplies the full suite of technical systems knowledge and processes to achieve ‘connected government’. As the first complete vision and solution of its kind in this space,this technical blueprint developed by Object Consulting will remain a vigorous foundation asset to drive uptake of an e-Government agenda."

Glenys Robinson
Deputy Director, Information Victoria, Innovation and Technology Division, Department of Innovation, Industry and Regional Development

Download the PDF below to view the full case study.

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