Support and Maintenance
IT investments are only worth the value they bring to business. The overriding focus of Object Consulting’s support and maintenance services is on delivering the benefits our clients seek from their significant software investments. Our broad range of support and maintenance services will ensure that your software solution will be a business success long into the future. We can extend the life of your application, ensuring that it remains one you can rely on, and reduce key man dependencies.
Object’s dedicated support and maintenance team are experts at understanding how complex systems are designed, built and delivered, and therefore at diagnosing where a fault may be and how to fix it. Our technical expertise means that we manage the risk associated with potential application defects and their business impacts by resolving issues quickly and keeping your business running as smoothly as possible.
Object has a strong track record in providing application support to a wide range of Government and corporate clients. Our experience includes support for mission critical applications with a requirement for high availability, transaction volume, performance, accuracy and integrity. We have developed and support a number of systems that process a large number of real-time financial transactions that go straight to the bottom line.
Our services include:
- Fault Analysis and Resolution
- Defect Rectification
- Change Request/Application Enhancements
- Problem/Incident Management
- Software Configuration Management
- Software Upgrades
- Performance Health Checks
- Source Code Reviews
- Improvements/Cost Reduction Audits
We service applications we develop, and take on support for existing client applications.
For further information on Object's Support and Maintenance services please contact us.