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Leading through experience

Innovative_Products

Delivering innovative products

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Supporting your enterprise

Today’s digital solutions need to be agile but disciplined, creative but engineered, enterprise scale but consumer focused.

 

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"It does not matter if it is a finite project, an e2e solution or simply to define a problem space. We tackle the pieces or the whole."

− Rupert Drescher, Account Manager, Melbourne

"Technically we are agnostic. We can do something specific with our partners, like a Sitecore implementation or an integration with Microsoft Dynamics CRM, or we can pick or custom build the right technology based on what you are looking to achieve … we can harness anything."

− Bernardo Brandao, Digital Business Transformation Lead, Melbourne

"We form strong partnerships with our clients, and we get it done … together."

− Ben Scown, Head of Business Innovation

Leading Through Experience

We see our clients struggling with the constantly changing digital landscape. There is no one size fits all, so we believe in taking the time to get to know you. It is only through this understanding of your goals, your people, your environment, and your technology that we can provide direction.

We are a group of passionate people that are experts in our particular field and we will become your trusted advisors. We innovate with discipline and will tell you when something is wrong, in a way that you understand exactly what you need to do and how to go about it.

Digital Strategy

User & Consumer Experience Strategy & Design

Product Strategy & Architecture

Enterprise & Business Architecture

Business & Process Analysis & Modelling

Programme & Project Management

System Integration & Custom Development

Agile & Lean Start-up Coaching

Delivering Innovative Products

Our clients respect our candid assessments because they ultimately result in more timely, less expensive and more reliable solutions. We are outcome focused, responsive, flexible and realistic about costs and timeframes. We are known for getting the job done, celebrating success at your side.

We are technology agnostic and, because we take the time to get to know you, we will find the best product to fit your needs, not the best way to fit you to a product. With our strong background in custom development, if a product does not exist, we can build it for you.

Our clients trust us to get and keep them on track. We believe in adapting to best suit your environment rather than expecting you to fit in with ours. Alternatively, we can work hand in hand to upskill your team based on our iterative and incremental process so they can continue independently when we finish.

Supporting your Enterprise

Once your project or programme of work is delivered, we don’t leave you on your own. We believe in empowering your team and making them independent, providing whatever is needed to ensure they can continue without us. This includes the right level of documentation and training for your team to transition your new solution into your business-as-usual processes.

Where this is not possible, or you do not simply have the time or expertise, we can customise the right level of managed services and support for your team on an ongoing basis. We will even provide cost effective support for a solution we did not design or implement.

Incident logging & tracking

Telephone support & help desk support services

Service level & incident reports and reviews

Defect correction & enhancement services

Release Management

Production monitoring

Backup & recovery