Object Connected Experience™ is an exciting new software application by Object Consulting that enables your organisation to develop and maintain strong relationships with your customers, across different times, places, devices and contexts.
People no longer want to be ‘consumers’ of information – increasingly, we want to interact with innovative storytelling media. We want to be engaged creatively – Gil Thew, Executive Director
We developed Australia’s first public application for the Samsung SUR40 with Microsoft PixelSense
Object Consulting’s development of Australia’s first public-facing Surface application strengthens Object’s taking the lead as the company that delivers innovation. We have a strong working relationship with Microsoft and HP and have invested significant resources in developing Surface and multi-touch expertise. We have the best dedicated team in Australia chartered with designing and delivering rich Surface and multi-touch experiences.
User Experience Consultants
We draw on our pool of talent in user interface and user experience development, with the understanding that user experience is a real source of competitive advantage in evolving, highly competitive markets. Combined with our mature capabilities in architecture and integration, this enables us to integrate into back-end business systems regardless of technology and overcome the resulting security, authentication and integration issues. We make sure that you do not end up with a pretty white elephant.
Microsoft Strategic Partner
Object Consulting is a Strategic Partner for the Samsung SUR40 with Microsoft PixelSense. We are one of only 31 globally. We are also the largest Systems Integrator in Australia to hold this status. We work closely with Microsoft and have deep links into their teams in Australia, USA and APAC.
Why Object Connected Experience?
Help initiate sales and visits
Strengthen relationships
Enable customers to search for information, initiate transactions and share experiences on social networks
Create experiences that invite interaction
Integrate with customer relationship management systems or loyalty program applications
Analyse user interactions
Reduce costs and promote sustainable business practices by eliminating the need to keep large stocks of hard-copy material
Object Connected Experience can drive improvements in productivity for staff within organisations, between organisations and citizens and businesses, and between government organisations.
Financial Services
Financial Services institutions can benefit from entirely new levels of customer service. Object Connected Experience can guide in-store customers to talk to staff about higher-value transactions as well as automate lower-value transactions while still providing a first class experience for customers.
Retail
Retailers need to attract customers to stores and build lasting relationships with buyers, rather than simply compete on price. Object Connected Experience enables retailers to attract and engage customers when they are in a store, on the move or at home.
Industrial Environments
Provide excellent solutions for many challenges in the industrial space including visual planning, situation management, advanced mapping, live connectivity with phones and tablets and superior touch experiences.
About the platform
Object Connected Experience runs on Microsoft® Windows® Azure™ cloud platform. Data and images are stored in a content management system that can be shared with and accessed from other locations. We recommend the Windows platform for when Object Connected Experience is deployed within the organisation. For customer access on mobile devices, we support Microsoft platforms, Apple iOS and Android devices.
To assist customers in selecting the right mix, Object takes the concept of a “Follow Me” experience and combines this with our knowledge of touch technologies to ensure an optimal result at the lowest possible cost. Object’s Multi-Touch Solution “Follow Me” flows from Surface through Windows 7 to mobile devices and allows organisations to put forward an engaging and integrated multi-touch story that follows their customers across platforms, and from public places to work and home.
Collaboration
From groups of people playing games or ordering food to kids in classrooms to families designing a house through to customers and a consultant customising a car; Surface is all about collaboration.
Visualisation
Surface allows display and manipulation of three-dimensional images in a very natural manner. This visualisation capability is perfect for displaying products and for accessing and manipulating increasingly detailed data.
Self-service
As people are drawn to the device, Surface adds value over a brochure rack by simply displaying pictures and basic information.
Depth of information
Surface provides the ability to link from items on the device to online information, information from LoB systems, and so on in a seamless manner. It can package requests for information and ‘package’ information for people to take away on mobile devices or view later at home.
Object interaction
A unique capability of Surface is the interaction with physical objects that are placed or moved on it. This creates a whole range of new scenarios and rich ways to have customers interact with the device. Imagine your customer place products on the device to compare them to each other.
What if analysis
By allowing visualisation of data, Surface allows consultants to guide a customer through a complex scenario such as financial modelling in an intuitive, understandable and engaging way unlike any.
